Sky broadband status. Sky Broadband and Sky Talk: Subject to status.

Sky broadband status Between them the Big Four provide more than 90% of UK broadband connections. The Hub is much more than an entry-level router. If not, you'll need to check with whoever supplies your broadband. Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. Check status. Nov 18, 2023 · So i'm doing some troubleshooting - The router event log is showing a WAN IPV6 UP message every 30 mins and I'm getting a "Lease renewed 3600 ip 94. I have not idea how they can improve the service without being able to contact them through phone. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. 25Mb/s for Sky Broadband Ultrafast, Full Fibre 150, Full Fibre 300, Full Fibre 500, Full Fibre Gigafast. Speeds indicated are download and upload speeds. Set-up fee: £0 (Usually £19. Guaranteed speed is 30% of the subscribed speed, 80% of the time. 40pm. Ive checked on Sky service status and they say there's an outage in my area since 18th September. Feb 17, 2021 · If you can access the internet through another route, either the mobile data connection on your phone or a public WiFi hotspot, then you should head to the Sky Service Status checker page as it will tell you of any known problems across all of its products – Sky TV, Sky Broadband, Sky Talk, Sky Mobile and Sky TV apps. If your internet connection has stopped, report the outage using the form below. The internet light flashes orange and the voice light is a solid orange. Checked the status on my account and Sky automatically says it's done which is obviously not true as it's down, must be Skys automatics response "it's fine" when it's not. 0 replies. I have unplugged everything and restarted it, and it is still not working. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sep 20, 2024 · Down here at Oxfordshire open reach modem seems all green but my sky broadband status is disconnected. I was put through to Michael and he was brilliant. New 24-month minimum terms for Sky Broadband and Sky Talk. Make sure to have your 9-digit SKY account number ready for faster assistance. It then reconnects itself after usually a few minutes. He listened to the problems that I had and explained the reason for them and what he could do, and what I could do, to resolve them. Alternatively, you can report or learn about any Sky outages by calling the provider's Discount for 24 months on Sky Broadband Superfast 80 (£27 per month (pm) including line rental) and Sky Pay As You Talk (£0pm). Sep 21, 2024 · My broadband is down this morning with the centre PON light flashing. My username and password are not working. I have tried restarted the router, unplugging and plugging back in all cables as well as completely resetting my router. skip to search 3 days ago · Help for Sky Broadband & Talk. May 29, 2024 · I can see that the modem status is 'disconnected'. Sep 16, 2024 · Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. Sky is one of the “Big Four” broadband providers (the others being Virgin Media, TalkTalk and BT). Sky has a dedicated page where you can check whether you’re suffering from a broadband outage, and if an issue is widespread in your area. This will create a ticket for our Technical Support Team, who will investigate and work to get your connection back up and running. This has been going on for 30 minutes. The technician then said that instead of two visits, one from OpenReac How to troubleshoot Sky Broadband issues and connect/reset your Sky WiFi Router and Booster. I've had one issue in the past with the ONT and it was an external network fault. Then around 5 minutes later, the box resets and everything comes back on normally It's quick and easy to manage your orders or booked visits online using Order Tracking. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Sky Broadband Hub is the default dual-band router. Sky Bringing fiber-fast home internet and cutting-edge cable TV entertainment that inspire the Filipino family to imagine more, experience more and do more. Change your Sky wireless channel. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sep 19, 2023 · Off to see if any status updates from Sky, an initial check of the Sky status page says no problems, but various facebook groups are reporting problems. Check Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. SKY Online Application Form * indicates required Select a Plan * - select option - Cable Broadband Bundle (Cable + Broadband) Bundle (Cable + Broadband + ABS-CBNmobile MHP) Jan 29, 2024 · I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Sky offers satellite television service as well as broadband internet and home phone service. I want to test my broadband again" Jan 12, 2025 · @Billy921 @Kpps I would go through the Sky app and check the broadband status. Dec 10, 2023 · My phone landline has gone dead, so I tried check the service status on the sky website and it would only check the status of my broadband connection. Speeds vary by location. ” Under "Prefer to keep looking for help online?" choose "No, I want to get in touch. Let's try some simple steps to improve your speed. Sky tell me they have no record of it even though I've got screenshots from their own service checker website to confirm it. I am not sure what else I need to do. Dec 18, 2023 · My Sky Broadband connections is less than 1Mbps. If this happens you can easily reset your Sky Hub to factory default settings. Be one of the first to experience unlimited lightning fast Sky Broadband! Conditions apply. Sky TV. After resetting the sky hub with the button at the back of the device the internet and voice lights are both off completely. com doesn't work for me as it just tells me 'Your Broadband isn't with us', which is obviously not the case. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. Chodley@ Thanks for your reply. Jun 18, 2022 · Hello, I've recently purchased Sky broadband but am not able to track when the router will arrive. Tried turning off ont and hub and resetting hub from back now all I have is a green power light and green WiFi light but n Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. ph/kylaofsky Facebook Messenger: m. Instantly track Sky service downtimes, outages, and issues through user based live updates. May 4, 2017 · Change your Sky wireless password. Aug 6, 2024 · As a Sky Broadband customer, you can download and use ‘Sky WiFi’, an app which allows you to connect to Sky’s UK-wide Wi-Fi hotspots - all for free and with unlimited usage. The joke in IT circles is that faults are either DNS or BGP issues and some searching suggests connecting to sites via their IP address is working, meaing this issue may fall into the DNS camp. I telephoned Sky to help with some issues I was having changing from Sky broadband to Now broadband by Sky. Apr 3, 2024 · The internet stopped working at 10. Originally the Sky Hub's Voice was showing Yellow and the internet light flashed yellow intermittently. . 0. To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Com Enhanced Wall to Wall WiFi Guarantee with WiFi Max: Requires Sky Broadband (except Sky Broadband Essential Plus) and WiFi Max. Standard prices apply after 24 months (currently £39. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sky hubs have lights that show if everything's working as it should be or where there might be a problem. Realtime overview of issues and outages with all kinds of services. We have detected 1 issue affecting your Sky TV service. when I go onto My Sky and ask it to check my Broadband it says everything is ok. You may also view your service status or check your account status on the Sky website. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost About Sky Broadband. Having logged on to 192. W Oct 9, 2024 · Sky Broadband contact details. It then allows me to use the wifi for 10-20 mins before Sep 3, 2024 · My broadband is not working. Discussions Pricing Sky Broadband and Sky Talk: Subject to status. We have detected 1 issue affecting your Streaming TV service. 3 days ago · Help for Sky Broadband & Talk. Nov 18, 2024 · We have Sky Broadband with a Sky Hub router, and since moving into our new flat 3 months ago, it has been consistently disconnecting at random times of day or night. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. No known issues in your area. This is insane that not able to report an issue. For some reason Service Checker | Sky. The usually green lights on the hub turn orange, and the connection drops. 95). Supposed to be able to exit my contract as it's been below my guaranteed speed for more than 3 days now. It's a quick and easy way to make sure your Sky Broadband is running at its best. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Jan 24, 2025 · If you're a Sky Broadband customer, you can test your connection below. Sky is renowned for it’s comprehensive TV services, but also provides a wide range of complementary broadband services. Jan 22, 2025 · Changes to how we talk about Sky Broadband To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. It has directed me to this forum for further help. Sky outage and reported problems map Sky offers satellite television service as well as broadband internet and home phone service. You can reach KYLA through: Viber: mysky. Did usual troubleshooting without a Sky Stream , Sky Feb 15, 2024 · Hello, I ordered Sky Broadband and the install date was supposed to be tomorrow, the 16th of February. To run a network check, enter your Sky Talk phone number including area code. 0 269611 views. Sep 19, 2023 · On fttp broadband with sky since 11th September, no issues until this morning when I woke up and I had an orange internet and voice light but power and WiFi lights were green. Oct 24, 2024 · I have an amber light on my Broadband hub for both voice and internet. Jan 22, 2025 · What router do you get with Sky Broadband? Sky Broadband now offers two routers, the Sky Broadband Hub and the new Sky router; the Sky WiFi Max Hub. thanks 2025-01-25 20:44:15 @KateyTolan @WickedWench21 @SkyIreland Issue lies with TG4. Please can you get it back up and running as soon a May 29, 2024 · I can see that the modem status is 'disconnected'. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Sky helplines are no help at all, and they say 'yes there's a fault and it's been reported to openreach' but nothing more (and that's usually after half an hour on hold!) With my Sky broadband not allowing me to watch even the basic video via Wi-Fi I wish I was in one of these areas , at least there would be a reason , instead of it just being slow slow and slower Mar 12, 2024 · Our sky broadband has been dropping in and out for the past week or so. This replaced the Sky Q Hub. 101. TalkTalk Broadband contact details Be one of the first to experience unlimited lightning fast Sky Broadband! Conditions apply. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. 1. Check your Sky Broadband performance. Talk service uses your broadband connection to make calls. The speed to your hub could be faster. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. Block access to your Sky Hub at certain times. To use this, head to the Your Sky Broadband questions answered page and select the following options: Under "Still need a hand?" click “Yes, I still need help. Everything works fine with good speeds, then connection drops. Mar 30, 2024 · If you're a Sky Broadband customer, you can test your connection below. An hour ago the connection dropped again. 10Mb/s for Sky Broadband Superfast 35, Superfast, Full Fibre 75 and Full Fibre 100. 111" aproximately every 24 - 26 mins - I think this is what the sky status checks webpage is detecting and reporting when i run the online diags and it says "connection stable - No". Jan 24, 2025 · If you're a Sky Broadband customer, you can test your connection below. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 9:27PM BST (3:27PM Eastern Time). Go to Ask For Help, and select Service Advisory. me/myskyupdates Nov 26, 2024 · Wishing SKY customers to find a better alternative provider this 2025… and SKY, you can go to hell. I have tried what you say but still not connecting. " Aug 7, 2024 · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Min. Add your postcode or address for a more detailed view of what is happening at your location with Sky TV x User denied geolocation access, please reset location settings and press allow to continue Sky Broadband and Sky Talk: Subject to status. 2025-01-01 00:56:53 @macronikki We have no internet since this morning. Sky Broadband Hub. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. Sky Q Hub. This should allow you to raise the issue and Sky can alert Openreach and possibly book an engineer appointment if needed. Any ideas? 20 hours ago · @frudy1 wrote:. Sky Broadband Ultrafast is available to 47% of UK homes. Sign in to check your products Sky Broadband & Talk. 269611 views. When I have run the broadband checker as I have now it is coming back as ok but I can clarify it is not on. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Aug 7, 2024 · Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Upgrading to a newer model or purchasing a third-party router compatible with Sky Broadband services might help improve the overall performance and stability of the connection. Oct 2, 2023 · If your Sky Broadband is down, call Sky at 0333 7591 018 for assistance or to report a problem. com. Stay connected to real-time status changes and ensure a seamless experience with our timely information Sky Broadband and Sky Talk: Subject to status. Available in select Metro Manila areas. Over 90% of our customers who use online guides get the help they need. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost Sep 21, 2023 · Checking internet status, explained. You can take the following steps as well if your sky broadband is down: For the most audible signal: Keep your sky broadband visible; don't leave it on the floor It doesn’t explain the different date on the text! Really need my broadband ASAP! Laura (@aberquine) reported 46 minutes ago from Edinburgh, Scotland @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. 50 pm for Sky Broadband Superfast 80 and £0 pm for Sky Pay As You Apr 15, 2024 · Is this affecting other broadband providers or just sky? About Sky Community Offers. Is there a way to find out the status of my phone landline and whether it would be fixed without contacting sky? Thanks Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Dec 17, 2024 · Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 3:32PM BST (9:32AM Eastern Time). 4 days ago · I was wondering a rough time frame others have experienced when reporting a fault with their broadband? I reported it Friday and it is still 'an error' on the service status. Sky Broadband Ultrafast: Subject to status. I am unable to contact any sky person to report this issue. Set up port forwarding. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost 5 days ago · Sky Broadband is reportedly down for hundreds of users on January 27, 2025. It has been bouncing between 2 oranges lights to 1 orange light. Note, for the packages that include Sky Stream (aka, Sky’s dishless streaming box), it’s worth noting what it actually includes — over 300 channels (plus over 100 channels to Freeview), and award-winning Sky Exclusives and Originals. Dec 31, 2023 · We keep losing connection to the internet, wired and wifi. Check Current Status And the Sky Q box status is all fine for WiFi, satellite etc. Here's what they mean. Nov 23, 2024 · Yep same here Sky broadband went down and hasn't gone up since. Discussions Sep 17, 2024 · Sky Broadband live chat Sky Broadband also offers a live chat service. Interference Sky Broadband and Sky Talk: Subject to status. Despite Sky broadband guarantee this means absolutely zilch. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then goes on to do the fix, everything on the broadband checker goes green and says fixed but still no connection. I got a text message that asked about any issues that could be faced with the install, so I let Sky know that it was a flat. Mar 20, 2024 · I am running the broadband service checker in the iOS app. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost My service is not working. Just sign in with your Sky iD to get started. Changes to how we talk about Sky Broadband To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 11299 Jan 25, 2025 · Sky Broadband / Stream is reportedly down for hundreds of users on January 25, 2025. See any issues that might be affecting Sky Broadband & Talk services. • Your activation date and your Sky Broadband Hub 4 • Connect your Sky Broadband Hub 6 • Your Voice Hub 8 • Connect your Voice Hub 9 • Quick check 11 • Help 11 Contents • Please read this set-up guide and the ‘Important safety and product information’ leaflet, that came with your Sky Broadband Nov 18, 2024 · Sky has a broadband service status checker on its website that you can use by searching your landline number. firstly it says "Your Sky Broadband looks like it has a problem. We have usually 55mbps and I am unable to work due to this connection. However, when I try to access the Order Tracking page, I cannot see any order Sky Broadband and Sky Talk: Subject to status. May 17, 2023 · Sky Broadband customers often rely on the router provided by the company; however, these devices may become outdated or less efficient with time. 168. Test Your Broadband Check your broadband speed and get tips to improve performance online. Service Status. Sky Go troubleshooting. We would like to show you a description here but the site won’t allow us. To give a fuller picture of what is happening I switched broadband from Sky FTTC to City Fiber FTTP. Jan 2, 2025 · Broadband keeps going off and dropping out everyday ‎02 Jan 2025 09:11 PM My internet keeps dropping out every single day and it's getting really annoying I have reported this already and had new equipment but that has not helped it still keeps dropping out and back on again if it still continues I will be leaving and never coming what I'm May 29, 2024 · Since yesterday my internet has been down. Both are modern routers that deliver good connectivity. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost May 29, 2024 · Since yesterday my internet has been down. Sky Broadband and Sky Talk: Subject to status. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Sep 8, 2023 · How to find your Sky Broadband router stats ‎08 Sep 2023 12:47 PM by Mark-Br. Average speeds: 145Mbps (download) and 27Mbps May 16, 2024 · If you’d like a mix of TV and broadband, there are a few choice deals available below, or you can check out Sky’s full range of TV and broadband deals. Nov 2, 2024 · When I got home i power cycled the sky hub and regained connection. Check Sky's broadband service status Call Sky's customer service: 0333 759 3029 Read tips on what to do when Sky internet is down Twitter: @SkyHelpTeam Facebook: Sky Read our review of Sky Broadband. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost, and Sky WiFi Max. As I am moving to a new home, I won't be at the property 24/7 but wish to be there when the router is expected to arrive. Sky Fibre areas. Having issues? 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